Call Us: 907-310-9552
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Cancellation Policy

    Home Cancellation Policy

    Cancellation / Rescheduling

    We strive to accommodate our clients to the best of our ability. All our appointment confirmations are sent as a courtesy via text or email. Please honor your appointment, if you must cancel or reschedule please do so at least 24 hours before your initial appointment time to avoid a cancellation fee.

    If you have multiple services booked, the first service booked is considered your appointment start time, regardless of the appointment length.  If canceling/rescheduling for 2 or more people, please do so at least 24 hours before the scheduled appointment time to avoid a cancellation fee.

    • No Show: 100% charge of the total service cost for appointments where the client does not show up without prior notice.
    • Late Rebooking: 50% charge of the total service cost for appointments canceled or rescheduled within 24 hours of the scheduled time. Thank you for your understanding and cooperation.
    • Clients who have no-showed for previous appointments will be asked to prepay or pay a deposit towards their visit when booking future appointments.
    • All appointment cancellations must be made & confirmed via telephone/text message.

    Late Arrivals

    We ask that our clients arrive promptly for their appointments to ensure adequate time for quality results.

    • While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints.
    • Clients arriving over 10 minutes late will be asked to reschedule, as accommodating late clients may inconvenience the service providers’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

    Contact Us

    601 W 36th Ave Suite #15
    Anchorage, Alaska 99503
    PH: 907-310-9552
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    Open Monday - Friday: 10am-6pm
    Closed on Saturday & Sundays

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    © 2013-2017 Face Forward Esthetics. All Rights Reserved. Website by William Fraser
    • Home
    • Facial Menu
      • Sun Safety
      • Peels
        • Pre and Post Instructions
      • Acne Management
      • Dermaquest
        • Best Sellers
      • Specials
    • Wax Menu
      • Brazilian FAQ
      • How to prepare for Brazilian Wax
      • Wax Sanitation
    • Lashes
      • Lashes Extensions
      • Lash Lift
    • Estheticians
    • Book Appointment
    • Contact Us
    • Order Online
    • Policies
    Face Forward Esthetics